This policy explains what personal data we collect when you browse the site or place an order, why we hold it, and the rights you have over it under the General Data Protection Regulation and Irish data protection law.
What we collect
We collect only what is needed to process an order and to run the website.
- Contact and delivery details supplied at checkout
- Order history, including the batches supplied to you
- Email address, where you have asked to receive updates
- Aggregate analytics about how pages are used
How we use it
Personal data is used to fulfil orders, provide certificates, answer enquiries and meet our record-keeping obligations. We do not sell personal data, and we do not share it with third parties beyond the carriers and payment processors required to complete an order.
Your rights
You can request a copy of the personal data we hold about you, ask for it to be corrected, or ask for it to be erased where we are not required to retain it. Requests can be sent through the contact page and are answered within the statutory period.